Payment Policy

Explore our travel policies and information

 

Payment Policy – Swayogi Travels

Welcome to Swayogi Travels.

This Payment Policy explains the payment terms applicable to all travel services booked through Swayogi Travels. By making a booking with us, you acknowledge that you have read, understood, and agree to this Payment Policy.

1. Booking Confirmation

A booking is considered confirmed only after the required advance payment has been received and written confirmation has been issued by Swayogi Travels.

Submission of an enquiry or receipt of a quotation does not constitute a confirmed booking.

All bookings are subject to availability at the time of confirmation.

2. Payment Schedule

Unless otherwise stated in your quotation or booking confirmation:

Domestic Holiday Packages

  • Advance Payment: 30%–50% of the total package cost at the time of booking.
  • Balance Payment: Payable before the due date mentioned in your booking confirmation or invoice.
  •  

International Holiday Packages

  • Advance Payment: As communicated in your quotation, depending on airline, hotel, visa, and supplier requirements.
  • Balance Payment: Must be completed before the payment deadline communicated by Swayogi Travels.
  •  

Last-Minute Bookings

For bookings close to the departure date, 100% advance payment may be required before any reservation is processed.

3. Accepted Payment Methods

We currently accept payments through:

  • UPI
  • NEFT
  • RTGS
  • IMPS
  • Bank Transfer
  • Debit Cards
  • Credit Cards (where available)
  • Secure Online Payment Gateway (if enabled)

Payment instructions will be shared through official communication from Swayogi Travels.

4. Currency

Unless specifically stated otherwise, all prices are quoted and payable in Indian Rupees (INR).

5. Price Validity

Package prices quoted are valid only for the period mentioned in the quotation.

Prices may change due to:

  • Hotel availability
  • Airline fare revisions
  • Government taxes
  • Supplier price revisions
  • Currency fluctuations (for international travel)
  • Seasonal demand

A booking is protected only after confirmation and receipt of the required payment.

6. Payment Confirmation

After receiving your payment, Swayogi Travels will issue:

  • Payment Acknowledgement
  • Invoice (where applicable)
  • Payment Receipt
  • Booking Confirmation (subject to supplier confirmation)

7. Delayed Payments

Failure to make payments by the communicated deadline may result in:

  • Cancellation of tentative reservations
  • Increase in package price
  • Loss of promotional pricing
  • Supplier cancellation charges
  • Cancellation of the booking

Swayogi Travels shall not be responsible for any loss arising from delayed payments.

8. Payment Security

Payments made through our approved payment methods are processed using secure systems.

For your protection:

  • Never share OTPs.
  • Never share CVV or card PIN with anyone claiming to represent Swayogi Travels.
  • Our representatives will never ask for your banking passwords.

9. Fraud Prevention

Swayogi Travels reserves the right to:

  • Verify customer identity.
  • Request additional documentation.
  • Refuse suspicious transactions.
  • Cancel fraudulent bookings.
  • Report suspected fraud to the relevant authorities.

10. Taxes

Applicable GST and other statutory taxes will be charged according to prevailing Indian laws.

11. Booking Documents

Travel documents, vouchers, hotel confirmations, tickets, and final itineraries may be issued only after:

  • Required payments have been received.
  • Booking has been confirmed by suppliers.
  • Required documents have been submitted.

12. Refunds

Refunds, where applicable, will be processed according to the applicable Cancellation & Refund Policy and may also depend on airline, hotel, transport operator, or other supplier terms.

Processing times may vary depending on the payment method and supplier.

13. Chargebacks

Customers are encouraged to contact Swayogi Travels first to resolve any payment-related concerns before initiating a payment dispute or chargeback.

Fraudulent or unjustified chargebacks may result in suspension or cancellation of bookings, subject to applicable law.

14. Limitation of Liability

Swayogi Travels acts as a travel service provider and coordinator. Certain services are provided by third-party suppliers such as airlines, hotels, transport operators, and destination partners.

Payment to Swayogi Travels confirms acceptance of the applicable supplier terms relating to those services.

15. Contact Us

Swayogi Travels

📧 Email: accounts@swayogitravels.com

📧 General Enquiries: hello@swayogitravels.com

🌐 Website: https://swayogitravels.com

For payment-related assistance, please contact us through the official channels listed above.