Privacy Policy

Explore our travel policies and information

Privacy Policy

Welcome to Swayogi Travels. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Swayogi Travels collects, uses, stores, shares, and protects your information when you visit our website, enquire about our travel services, or book a travel package with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. About Us

Swayogi Travels is a travel company offering domestic and international holiday packages, hotel bookings, transportation assistance, sightseeing tours, honeymoon packages, family holidays, group tours, and other travel-related services.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address
  • City and State
  • Country
  • Date of Birth (where required)
  • Passport Information (for international travel)
  • Government-issued Identification (where legally required)
  • Emergency Contact Details

Travel Information

  • Destination
  • Travel Dates
  • Number of Travellers
  • Hotel Preferences
  • Flight Preferences
  • Meal Preferences
  • Special Requests
  • Budget
  • Travel History (where relevant)

Payment Information

For processing bookings, payments may be collected through secure payment service providers.

We do not intentionally store your complete debit card, credit card, CVV, or internet banking credentials on our servers.

3. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Language Preference
  • Date and Time of Visit
  • Pages Visited
  • Time Spent on Website
  • Referral Source
  • Cookies and Similar Technologies

4. How We Use Your Information

We use your information to:

  • Process travel enquiries
  • Prepare quotations
  • Confirm bookings
  • Arrange hotels
  • Arrange transportation
  • Arrange sightseeing
  • Coordinate with airlines and travel partners
  • Generate invoices
  • Send booking confirmations
  • Share travel vouchers
  • Provide customer support
  • Improve our services
  • Respond to your enquiries
  • Prevent fraudulent activity
  • Comply with legal obligations
  • Send promotional communications where permitted by law

5. Sharing of Information

We value your privacy and do not sell or rent your personal information.

Your information may be shared only when necessary with:

  • Hotels
  • Airlines
  • Transport Operators
  • Destination Management Companies (DMCs)
  • Tour Operators
  • Payment Gateway Providers
  • Insurance Providers
  • Visa Processing Partners (if applicable)
  • Government Authorities when legally required
  • Professional advisers such as auditors, accountants, or legal consultants where necessary

Only the information reasonably necessary to provide the requested services will be shared.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to help protect your information, including:

  • SSL-secured website connections
  • Password-protected systems
  • Access controls for authorized personnel
  • Secure business email accounts
  • Regular software updates
  • Secure hosting infrastructure where applicable

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Measure marketing performance
  • Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

8. Third-Party Services

Our website may use third-party services, including but not limited to:

  • Google Analytics
  • Google Maps
  • Payment Gateway Providers
  • Social Media Platforms
  • Customer Communication Tools
  • CRM Systems

These third-party providers have their own privacy policies and terms, which govern their handling of your information.

9. Marketing Communications

Where permitted by law or where you have provided consent, we may contact you regarding:

  • Holiday Packages
  • Special Offers
  • Seasonal Promotions
  • Travel Tips
  • Company News
  • Promotional Campaigns

You may opt out of promotional communications at any time by following the unsubscribe instructions or by contacting us.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete travel services
  • Maintain booking records
  • Meet accounting and taxation requirements
  • Resolve disputes
  • Comply with legal obligations

After the applicable retention period, information may be securely deleted or anonymized.

11. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of information where legally applicable
  • Withdraw consent for marketing communications
  • Ask questions regarding our privacy practices

We will respond to eligible requests within a reasonable time and in accordance with applicable law.

12. Children's Privacy

Our services are not specifically directed to children. Where a booking includes a minor, personal information should be provided by a parent or legal guardian.

13. International Transfers

If your travel arrangements require sharing information with hotels, airlines, or travel partners located outside your country, your information may be transferred internationally solely for the purpose of providing the requested travel services and in accordance with applicable legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The updated version will be published on this page with the revised Effective Date.

15. Contact Us

Swayogi Travels

Website: https://swayogitravels.com

Email: hello@swayogitravels.com

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us using the details above.